Monday - Friday: 9:00 am - 5:00 pm | Saturdays by Appointment
Connect with us:

Expert Support

Our licensed agents at NetCare California provide one-on-one assistance, not only while you plan your transition to Medicare, when you first enroll in Medicare, and later as you use your Medicare coverage and navigate the healthcare system. You may call us any time during our posted office hours.

Like you, our agents occasionally need time away from the office, to tend to family needs, client appointments, our own medical care, or a vacation. Whenever that happens, and you need expert assistance, we have a special team of people ready to take your call. These special people are called Spark Navigators. Like us, our Spark Navigators can help you locate a medical provider that accepts your plan and new patients, answer key benefit questions, sort out the mess behind unexpected bills, and much more. You never have to talk to an automated bot. You can just text or call Spark at (855) 949-2097 Monday through Friday from 9:00 AM – 9:00 PM Eastern Time | 6:00 AM – 6:00 PM Pacific Time.

When we return, your NetCare agent will have a record of your interaction with our Spark team and, if needed, pick up where they left off.

Skip to content